Terms & Conditions
These terms govern all sales between ZipMart and our customers. By placing an order, you accept these conditions in full.
These Terms and Conditions ("Terms") apply to purchases made by individual consumers from the online store ZipMart (the "Seller," "we," "us," or "our"). The person placing an order is referred to as the "Customer" or "you."
By placing an order, you agree to these Terms and confirm that you have the legal capacity to make the purchase.
1. Agreement to These Terms
These Terms govern purchases made through our store. Please review them before placing an order.
2. Products & Prices
We work to describe and display products accurately. Actual colors may vary by screen, and manufacturers may update packaging without changing the product. Material substitutions or changes will be disclosed where required by law.
Product prices are displayed in U.S. dollars (USD). Applicable state and local sales taxes are calculated at checkout based on the delivery address. The complete order total is shown before you place the order.
True to our commitment, Standard Shipping is 100% FREE across the entire catalog, with no minimum purchase required.
3. Ordering & Payment
You may review and correct your cart before selecting the final order button. An order is accepted when we send an order confirmation. We may cancel or limit an order for suspected fraud, pricing errors, inventory issues, or other lawful reasons and will refund any amount charged for a canceled order.
Purchases may be paid by the credit or debit cards and digital payment options displayed at checkout, which may include Visa, Mastercard, American Express, Discover, and PayPal. Your payment method is authorized or charged when the order is placed.
4. Shipping & Delivery
In-stock orders placed before 2:00 PM Eastern Time are generally prepared on the same business day. Free standard delivery is estimated at 2 to 3 business days throughout the United States. Delivery dates are estimates and are not guaranteed.
We are responsible for the order until confirmed delivery to the shipping address you provide. If the carrier confirms that a package was lost in transit, we will offer a replacement or refund, subject to reasonable verification.
5. Returns & Refunds (90-Day Policy)
ZipMart offers a voluntary 90-calendar-day return period beginning on the delivery date. This store policy is in addition to any non-waivable rights available under applicable U.S. federal or state law.
To receive a full refund, products must be returned in new, unworn, unwashed condition, in their original packaging with all original tags attached. Opened items that do not comply with hygiene regulations (lingerie, unsealed cosmetics) will not be accepted.
The first return per order is free for the Customer when made with the prepaid label provided by Customer Service. The Customer is responsible for shipping costs for additional returns from the same order unless the item was defective, damaged, or incorrect.
6. Consumer Protections
Our product listings, advertising, and customer remedies are subject to applicable U.S. federal and state consumer protection laws:
- Accurate Product Information We work to present products and prices accurately and correct material errors in accordance with Federal Trade Commission requirements and applicable state law.
- Defective, Damaged, or Incorrect Items Contact Customer Service if an item arrives defective, damaged, or different from what you ordered so we can provide an appropriate replacement, refund, or other remedy.
7. Liability
To the fullest extent permitted by applicable law, the Seller is not responsible for delay or nonperformance caused by events beyond its reasonable control, including severe weather, carrier disruption, natural disaster, labor disruption, or government action. Nothing in these Terms excludes rights or remedies that cannot lawfully be waived.
8. Dispute Resolution & Applicable Law
These Terms and related transactions are governed by applicable federal laws of the United States and the laws of the state in which the Seller is established, without regard to conflict-of-law principles. Customers retain any non-waivable protections provided by the law of their state of residence.
If you have a dispute or complaint, please first contact Customer Service through our "Contact Us" page so we can try to resolve the issue promptly.